Services
First-class advice from the manufacturer
Our services cover everything from technical consulting and architecture to the integration of our solutions in the cloud, hybrid cloud, or on-premises environment. We provide all necessary out-of-the-box components to increase your digital security in a safe, simple, and swift way.
Analyze, design, and implement
Combat data breaches, identity theft, and more. Get a Public Key Infrastructure (PKI) solution to address not only your current risks but also your future needs.
Using best practices and proven methodologies, our team can plan, design, implement and support your solution to help you exceed internal and external performance commitments!
Define your timeline, and our IT experts will ensure every detail launches on time! Working closely with you to define your business requirements, our team develops a solution to meet current and future needs in all aspects of your environment. Throughout the deployment, we continuously test functionality to ensure your goals are achieved.
Services – Project Management
Your dedicated project manager is your single point of contact throughout your entire project. With unrelenting attention to detail, your project manager ensures your solution meets the highest standards.
We provide a wide range of project manager methodologies from waterfall to agile and tailor ourselves to the needs of our customers. Deliver projects to meet business objectives within budget and schedule controls is our creed.
Support
On-call period*
Content of Support Contract
(Service time: Mon. - Fri. 08.00 to 17.00h)
(Service time: Mon. - Fri. 06.00 to 22.00h)
(Service time: 7 days a week, 24 hours)
-High
-Medium
-Low (best effort)
1 d
3d
5d
-
2h
4h
next business day
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2h
4h
next business day
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1h
2h
8h
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Legend:
Service included
Service charged separately
Service not available
Prices: CHF excl. VAT, Packages per year, valid until Dec. 2023
Support
Support continues after we complete a project to meet your ongoing business needs. Our engineers can provide phone, onsite, emergency, or scheduled support.